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Add and Collect Gratuities and Extra Charges

To add gratuities and other extra charges, head to the Order details page, and search for the Invoice & Payments section.

How to add Gratuities and Extra Charges​

  1. In "Extra Charges" click the "+ Add" button
  2. Select if the payment is going to be charged through Vally or if you're going to register an off-platform payment.
  3. Enter the description and enter the desired amount
    • By default, when selecting a pre-set percentage option, the description will be "Gratuity." However, you can update it at any time.
    • Choose to charge a fixed amount or a percentage, depending on your needs.
  4. Select a payment option and proceed.
  5. Review the information and confirm. You can also decide whether to send an email to the customer.
  6. The payment will be processed and you will get a confirmation.

You can also follow the whole process below.