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Add and Collect Gratuities and Extra Charges

Add a gratuity or another charge to a Vally order and collect the updated balance.

To add gratuities and other extra charges, head to the Order details page, and search for the Invoice & Payments section.

  • Gratuities add

How to add Gratuities and Extra Charges

  1. In “Extra Charges” click the ”+ Add” button
  2. Select if the payment is going to be charged through Vally or if you’re going to register an off-platform payment.
    • Adding an extra charge, step 1
  3. Enter the description and enter the desired amount
    • By default, when selecting a pre-set percentage option, the description will be “Gratuity.” However, you can update it at any time.
    • Choose to charge a fixed amount or a percentage, depending on your needs.
    • Adding an extra charge, step 2
  4. Select a payment option and proceed.
    • Adding an extra charge, step 3
  5. Review the information and confirm. You can also decide whether to send an email to the customer.
    • Adding an extra charge, step 4
  6. The payment will be processed and you will get a confirmation.
    • Adding an extra charge, step 5

You can also follow the whole process below.

  • Gratuities animated